'Accountability: The Big Three Questions' With Sam Silverstein Destiny Awakening Interviews 31

Jul 28, 2021

Why you've got to check out today's episode:

  • Discover the true meaning and value of accountability in your life and career...
  • Learn how to manage fluidly and delegate with grace...
  • Find out how to encourage and lead with enthusiasm...

Resources/Links:

Check out Sam’s Website: https://samsilverstein.com/

Sam's gift: https://www.amiaccountable.com

Facebook: https://www.facebook.com/MyPivotLife

LinkedIn: https://www.linkedin.com/in/samsilverstein/

Instagram: https://www.instagram.com/samsilverstein/

Twitter: https://twitter.com/SamSilverstein

YouTube: https://www.youtube.com/channel/UC1S_-Z73R0uvnEbuGCqvbow

Summary

Are you stuck in your career? Struggling to differentiate yourself from the competition?

Discover how you can propel yourself and your team to achieve the highest potential...

Today's guest, Sam Silverstein, is a former executive and company owner, who sold over $100 million in products and services, before being bought out by a Fortune 500 Company. He's written 10 books on Leadership and Accountability, and is an in demand live and virtual speaker.

For the past 27 or 28 years, Sam has been writing, speaking and consulting with organizations like Kraft, Petsmart, Pfizer, The Mayo Clinic and more, to think differently, work with renewed purpose and achieve record breaking results.

In today's episode, Sam unpacks the topic "Accountability: The Big Three Questions"

Check out these episode highlights:

  • 02:05– Sam ’s ideal client: “We created the 'Accountability Institute' and It's a skill set and an entire curriculum for executive coaches and business consultants, so that they can go to their clients and extend the value in the relationship that they've already created.…”
  • 03:41 – His client's biggest challenge: “They struggle with differentiating themselves from the competition and the transformation in the organization...”
  • 05:07– Sam ’s #1 insight to help you: "Accountability is not a 'Way of Doing'. But rather, accountability is a 'Way of Thinking'..."
  • 06:44– What concept, book, program, or talk impacted you the most: "I had worked with a bank in Texas, named 'Happy State Bank'. And they had the most Accountable organization we'd ever come across and that's what we have built multiple systems around.."
  • 07:49– Sam ’s valuable free resource: "Our free resource is a Personal Accountability Assessment that you can take. In that you'll learn about the 10 Relational Commitments that actually define accountability for us, as an individual or as an organization. ..."
  • 09:02 – Sam ’s last thoughts: "As leaders, it's only through embracing the real power of Accountability and building relationships, and inspiring others to be their best, is where we can really have impact on people and have the legacy that we want to have..."

 

 Transcript

(Note, this was transcribed using a transcription software and may not reflect the exact words used in the podcast)

 Narrator  0:00  
Welcome to the Destiny Awakening Interviews, a podcast with Andrew Wayfinder and his guests, bringing you powerful insights, inspiration and ways to break free, live life your way and make a difference in our changing and challenging world.

Andrew Hryniewicz  0:17  
So hello, everyone and a very warm welcome to another edition of the Destiny Awakening Interviews.

I'm Andew Wayfinder Hyniewicz and I'm joined today by Sam Silverstein, keynote speaker, author and leadership consultant. And a very warm welcome to you, Sam, and where are you hanging out tonight?

Sam Silverstein  0:34  
Hey, Andrew, it's great to be here. I'm in St. Louis, Missouri.

Andrew Hryniewicz  0:38  
Wow, my mother's from Missouri. Not from St. Louis, but well.

Okay, so let's talk about your work and your experience. A former executive and company owner, Sam's company sold over $100 million in products and services, before being bought out by a Fortune 500 Company.

For the past 27 or 28 years, Sam has been writing, speaking and consulting with organizations like Kraft, Petsmart, Pfizer, The Mayo Clinic and more, to think differently, work with renewed purpose and achieve record breaking results.

Global Guru has recently listed him as one of the Top 30 Organizational Culture Professionals in the world. He's written 10 books on leadership and accountability, and is an in demand live and virtual speaker.

His mission is to empower people to live "Accountable Lives". And he has a very interesting definition of what the word "Accountable" is, to transform the way they do business and to find new ways to thrive during volatile times.

And his topic today is going to be "Accountability: The Big Three Questions". And Sam is going to share us his time, thank you very much, and unpack that idea in six questions.

So the time starts now, the first question is, you were talking about the Accountability Institute or Initiative?

Sam Silverstein  2:07  
It's the "Accountability Institute".

Andrew Hryniewicz  2:10  
Accountability Institute. So who's the ideal client for the institute? And what's the transformation, the institute's going to help them achieve?

Sam Silverstein  2:19  
Well, we created the "Accountability Institute" to be able to offer Certified Accountability Advisor.

And what this is, is it's a skill set and an entire curriculum, including online assessments for executive coaches and business consultants, so that they can go to their clients and extend the value in the relationship that they've already created.

Andrew Hryniewicz  2:43  
Okay, so as an Accountability Coach, what's the challenge your clients are having? And how does the Accountability Coaching and Process transform their situation?

Sam Silverstein  2:58  
The challenge is that their clients are having is, is 'Sustainability' and 'being the best they can be'. And so, that shows up and manifests itself in different ways in different organizations.

Some organizations are struggling with attraction and retention. Some are struggling with a lack of teamwork. Some are struggling with a lack of innovation and creativity. Some don't have the productivity or the employee engagement that they want.

And all of those things flow through creating a workplace culture that is based on... that prioritizes accountability.

Andrew Hryniewicz  3:31  
Okay, going to question number two, what's the biggest challenge they're facing with with this accountability topic?

Sam Silverstein  3:41  
So what happens is, if you're an executive coach, which you are, or business consultant, what happens is, many times, they struggle with differentiating themselves from the competition.

But more importantly, where they struggle is in the transformation in the organization.

 And so what we've created is a system that will help an executive coach... he'll actually step that leader through a transformational process. And learn to understand what accountability is, and build it into their life and then build it into the organization.

So whether it's going through the coach or the consultant, we want to help build individuals that understand and live accountability in organizations that step it out: so that they perform at levels that they really never imagined possible before.

Andrew Hryniewicz  4:28  
Okay, so what's the number one insight you would share people to help them?

Sam Silverstein  4:35  
So much.

Andrew Hryniewicz  4:36  
Yeah, just so, you know, because there's... you're giving the secrets of your process to the coaches you're training...

Sam Silverstein  4:45  
Exactly.

Andrew Hryniewicz  4:45  
But what's the heart of the insight, that's allowing them to become really effective with the executives and the company... the people who are coming to them for help.

Sam Silverstein  4:55  
What allows them to be effective, is that they're talking to the leader. Something that, that individual has probably not heard before, and that is that everything that we've been taught about Accountability is wrong.

That accountability is not a "way of doing". But rather, accountability is a "way of thinking". Specifically, it's how we as leaders, think about our people.

Accountability and leadership, trying to manipulate people to do more... Accountability as leaders is creating that workplace culture that inspires people to want to be their best and to be accountable. And we know how to do that.

Andrew Hryniewicz  5:30  
So accountable, this is really interesting. So accountable to what? Because it sounds I mean... what you're saying before is what we think of as accountability is the guy with the checklist.

Sam Silverstein  5:40  
Kind of the gun to our head, because someone's going to hold us Accountable, which nobody likes.

Andrew Hryniewicz  5:45  
So what are you doing? What you just described sounds really different to that.

Sam Silverstein  5:50  
So the way we see this, the way we see it in action is that Accountability is keeping your commitments to people. But there's "Tactical Commitments and Relational Commitments".

We're responsible for things, we're Accountable to people. Accountability is built on a relationship. The tactical commitments are all about getting things done in productivity. That's important... Yes.

But when you build Accountability: through the relationship... through people... know what happens is? People are valued, they want to stay, you attract better people. And ultimately, they do provide greater productivity.

So it shows up on the bottom line. And ultimately, that's what the leader wants.

Andrew Hryniewicz  6:28  
Okay, so that ties into question number four, as you develop these ideas, what's a concept, a book, talk or experience that catalyzed this for you?

Sam Silverstein  6:44  
You mentioned that I've written 10 books. And so, the turnaround for me was the book that I wrote called "Non-Negotiable", where I had the opportunity to work with a bank in Amarillo, Texas, named, yes, really named "Happy State Bank".

And I worked with then President and CEO, J. Pat Hickman, and they had the most Accountable organization we'd ever come across. And we have a Cultural Assessment Tool that measures Accountability in the workplace.

It was amazing what was going on there. And through over 100 interviews, and all the research, we unpacked what was going on.

And then that's what we have built multiple systems around: so that our Certified Accountability Advisors can take this to their clients and help their clients make the same transformation.

Andrew Hryniewicz  7:30  
Okay, so I suspect that might tie in to the free resource that you'd like to share with the audience tonight.

Sam Silverstein  7:35  
We do have a free resource. Yes. And it's available at amiaccountable.com. And what that is, is a Personal Accountability Assessment that you can take. It takes about two minutes.

And in that Personal Accountability Assessment, you'll learn more about the 10 Relational Commitments that actually define accountability for us, as an individual or as an organization.

And it's a free assessment and those insights can be valuable.

Andrew Hryniewicz  8:03  
Okay, great.

And the other thing you wanted to mention was that if people are interested in the Advisor Program, to just email [email protected] I told you I was gonna mess it up.

Sam Silverstein  8:17  
Yes, samsilverstein.com

Andrew Hryniewicz  8:23  
Thanks. Yeah. And my French teacher used to ask me if I was dyslexic, because I was so good at messing up I's and E's.

So Sam, last question. Question number six, what should I have asked you that I didn't?

Sam Silverstein  8:36  
You asked a bunch of great questions. But bottom line is this. What happens if we don't embrace what Accountability really is?

And I think that's an important question. Because in that situation, we just continue to get more of what we've gotten. And it's only through embracing the real power of Accountability and building relationships, and inspiring people to be their best.

That as leaders, we have the ability to have the impact on people and have the legacy that we want to have, so that our people are in their best.

They take that home and their families are their best. They contribute to their communities and their best and then ultimately, those people who are their best help make our organization, its best.

Andrew Hryniewicz  9:21  
That reminds me of... Do you know, Jim Hightower? He says his dad used to say, an old guy from Texas. "Everyone does better, when everyone does better".

Sam Silverstein  9:35  
Bottom line.

Yeah. So well, thank you so much for your time tonight. It's been great talking with you.

Narrator  9:42  
Thanks for listening to the Destiny Awakening Interviews. If you have a friend who would benefit please share, and subscribe to the show on iTunes and leave a review. We really appreciate it. And remember, always use your power for good

Transcribed by https://otter.ai

 

Get free resources and insider offers

Join the show list to get the latest episodes, as well as free gifts and resources from our guests

(Ones that non-members don't get.)

We hate SPAM. We will never sell your information, for any reason.